The Customer Experience

Where: Renaissance Entrepreneurship Center, 1115 Third Street, San Rafael, CA When: Tuesday morning, July 22nd, 10:00 AM to 12:00 Noon Cost: $20 DTM Certified Consultant logo Presenter: Ann Gusiff, Gusiff Marketing Group (Constant Contact Authorized Local Expert and Certified Duct Tape Marketing Consultant) What to bring: ?Notepad ?Business Cards for networking. About the Seminar: This session will address the 7 phases of the Duct Tape Marketing Hourglass that demonstrates the ideal customer experience touch points so that you'll be able to apply the concepts to your business and create tactics that will lead a prospect into becoming a customer who actively refers new business. Attendees will learn practical tactics to increase engagement, enhance the customer experience, and grow their business. Attendees will also learn how to master the most cost-effective, targeted, and efficient way to build and maintain relationships in all types of businesses - email marketing. Every seminar includes time to ask questions, share your experiences, and network with peers from nonprofits and small businesses like yours.